Recognition is not always perfect, it is closely related to the quality of your Profiles. This document has a few pointers to help with this task: Good Quality Profiles.
If you find an incorrect recognition result, the activity page has been designed with your convenience in mind to help you change the results quickly.
You can change recognition results in many ways:
Using our Quick Edit mode, clicking on the ✏️ that appears as soon as you hover over the name field of the result.
This mode is helpful when you are changing multiple results at once, that you have no doubt about.
If you don't know who the person is and they have been mistakenly recognised as someone else you can mark them as an unknown. Results can be changed to Unknown both from the Detail View, and the Quick Edit mode.
📌 This method is ideal for one-off profile creations, using data collected from your cameras.
On Mobile 📱 or Web 🖥️ go to the Activity tab > Events.
Look for an event deemed No Match.
Click on the ✏️ icon next to the No Match title to open the Detail view.
If you're not sure if the person in question is already enrolled, there will be an list of similar profiles already exists in Nirovision displayed.
Click on the blue Create new profile.
Fill in the fields as desired.
You will be able to see the image that will be used for the face of the profile.
Optional - Fill in metadata fields as desired.
Save your changes by clicking on the blue Create button.
Once this process is complete, you will be brought back to the Activity view. The event will now display a Match against the newly created profile.
Review alerts on the activity page by filtering events that trigger alarms.
On the activity page, select events or People seen.
Under filters there is a toggle for Trigger, click on it and it will give a selection of triggers that have been selected for an alarm that has been made in Nirovision.
Select the desired trigger you wish to filter to.
Once filtered, your activity page should only display the events that have triggered an alarm based on the trigger you have selected.
A report with your desired filters can be exported to keep a long term record of events that occur on your premises.
On the activity page, ensure that the events displayed are to the desired time frame for the exported data (this can be chosen between (hour, day, week or month).
After selecting the desired time frame, if there are specific events (e.g. only events where people with a label are seen) you can use the filters and select the relevant ones.
Once the time frame and filters have been selected, click on the download icon on the top right-hand side.
A prompt will appear confirming the time frame selected for the export, if the chosen times are correct click continue.
Another prompt will appear and the export of the report will be automatically downloaded. If the report does not automatically download, a button to download the exported report is also available.
Review attendance and check-ins for a specific hour/day/week/month by using the Check-ins and Attendance layout. In these layouts, you will be able to review:
the check-in status of each individual presented at Doorkeeper,
how long each person was checked-in before checking out,
whether a survey was completed, and
if a thermometer was paired; the temperature was recorded at check-in.
To review check-in information:
On the activity page select Check-ins.
From the time selector, select the time frame you wish to review.
To review attendance information:
On the activity page select Attendance.
From the time selector, select the time frame you wish to review.
By reviewing attendance and check-ins you can answer questions like:
How many contractors worked onsite last month?
Did any alerts get triggered this week?
How long did each staff from the packing department work this week?