Create Nirovision Users

Create Nirovision Users

You can invite your team members to access your site's Nirovision account to review insights and reports, receive alerts, configure application settings and manage resources. 



There are two levels of access: Company users and Location users.
  1. Company users can access every location in the account.
  2. Location users are restricted to the specific location(s) they are invited to.
Each team member must be assigned a role when they’re invited. Roles protect your sensitive information and restrict the actions team members can perform at both the Company and Location levels. There are two roles available: Admins and Viewers
  1. Admins have full access and editing rights across all resources, via the Nirovision applications.
  2. Viewers have restricted access and no editing rights, but can receive notifications. This role has been designed as a minimal operational role.
The table below compares access across Admins and Viewers.

Action
Admin
Viewer
View and manage profiles (create, edit and delete)
✔️
❌
Create, edit and delete alarms
✔️
❌
Invite team members
✔️
❌
Edit recognition results and check-in records
✔️
❌
Configure hardware
✔️
❌
Configure onboarding and access rules
✔️
❌
Configure APIs and integrations
✔️
❌
Generate or Revoke Static QR
✔️
❌
Run evacuations
✔️
❌
Review evacuation reports
✔️
✔️
Receive push and email notifications
✔️
✔️
Review and export check-in records
✔️
✔️
Customise branding on Doorkeeper
✔️
✔️


Team members can be invited using the web and mobile applications. This triggers an email with instructions to set up a password:
  1. In some cases, these emails may land in the Junk or Spam folders, it's always worth checking there.
  2. Users are created when the invite is issued. If they are added to an alarm, for example, they will receive email notifications straight away, even if they have not chosen a password yet.
  3. Invites expire after 30 days. Once that time has elapsed, you'll need to delete the invite and re-send it.
  4. Passwords need to only be set once. If someone is invited to additional companies and/or locations, they can log in to them using the same username and password
Users can define their individual notification preferences for alerts - and even snooze them temporarily. Learn more about this.

Follow this guide to learn how to:
  1. Invite Company Team Members, using the Web and Mobile apps.
  2. Invite Location Team Members, using the Web app
  3. Edit a Team Member's role
  4. Delete a Team Member

Invite Company Team Members

Using the Web app

  1. On the Nirovision Web App 🖥️, click on your account name on the top right corner > navigate to Settings > Team Members > Company

  2. Click Invite member button in the top right-hand corner

  3. Enter the team member's email address and choose their Role.

  4. Click Invite when you're done. An email will be sent to the person in question; they will need to click Accept Invite to set a password.


Using the Mobile app

  1. On any of the Nirovision 📱Mobile Apps, go to ⚙️ Settings > Team Members.

  2. Click the Invite member link at the bottom of the list of users.

  3. Choose the Role, enter the team member's email address and click Save.

  4. An email will be sent to the team member for them to set up their account. They will need to click the Accept Invite button and set up a password.

Invite Location Team Members

Using the Web app


  1. On the Nirovision Web App 🖥️, click on your account name in the top right corner > navigate to Settings > Location (select desired location from drop-down) > Team members

  2. Click Invite member button in the top right-hand corner

  3. Enter the team member's email address and choose their Role.

  4. Click Invite when you're done. An email will be sent to the person in question; they will need to click Accept Invite to set a password.


Edit a team member's role

As a general practice, you should assign the least permissive role: give users and admins only the access they need to get the job done.

  1. On the Nirovision 🖥 web or 📱 mobile apps, navigate to Settings > Team Members.

  2. Click the edit button next to the team member whose role you would like to change.

  3. Select the role you would like to change this team member to.

  4. Click Save.

The role of the team member you have changed should be reflected next to their name.


Delete a team member

  1. On the Nirovision 🖥 web or 📱 mobile apps, navigate to Settings > Team Members.

  2. Click the edit button next to the team member you would like to delete

  3. Click Delete.

The team member you have selected will no longer have access to Nirovision.


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